• Rolph & Wells Financial Services Limited
  • 18 St.Leonards Street
  • Mundford
  • Norfolk
  • IP26+5HG
  • Tel: 01842 878810 / 01353 749558
  • Fax: 01842 879681

 

 Commencement date

These Terms of Business come into effect on the date you receive them us.

How we act for you

We prefer our clients to give us instructions in writing to avoid possible disputes. We will however,accept oral instructions providing they are subsequently confirmed in writing.

Any advice we give you will normally be in writing, but if given orally will be recorded on your file.

Where any recommendation we make, or transaction we undertake for you, results in a right to cancel the policy under certain conditions, we will advise you of these rights. We will also tell you if you do not have a right to cancel the arrangement.

Occasions can arise where we ,or one of our other customers, will have some form of interest in business which we are transacting for you. If this happens, or we become aware that our interests, or those of one of our other customers, conflict with your interests, we will inform you and obtain your consent before we carry out your instructions.

When we arrange investments for you we will register these in your name unless otherwise agreed in writing. Additionally, we will ensure you receive either a contract note, documents of title, or certificates evidencing title. All such paperwork will be forwarded to you by post as soon as possible after we recei ve them. Where a number of documents relating to a series of transactions is involved, the documents will normally be retained until the series is completed.

Investment risk

All investments carry a degree of financial risk which will tend to increase in proportion to the potential rate of return on the investments. Any product which is directly or indirectly invested in assets which may fall in value (for example equities) may itself fall in value along with any decrease in value of those assets. Before entering into any investment agreement, you must ensure that you understand the risk associated with the product and are content to accept that level of risk.

We do not handle client monies

Crossed cheques for premiums or investment monies can only be made payable directly to the product provider. Np premiums or investment monies of any kind should be paid or made payable to anyone else.

You should therefore decline to give any money to, or write cheques payable to Sesame Ltd, Appointed Representatives or Sesame Ltd Registered Individuals, other than payment of fee due to them, for advice and /or services you have received.

Appointed Representatives and Registered Individuals are not to handle client money. Any receipt by them of such a payment from you will not be regarded by Sesame Ltd as being a transaction for which Sesame Ltd will have any responsibility

Contact

Once we have acted upon your instructions we will not normally give you further advice.

Where we are providing advice on an ongoing or retained basis, we will confirm the details to you separately and in writing. These arrangements will be discontinued if, at any time,we cease to be a member of the Sesame network.

However, we may review our record of your investments and policies periodically and contact you to suggest that we arrange a review meeting. we will, however, be pleased to advise you at any time should you require further assistance.

We like to keep our customers informed of products and services we offer which may be of interest to them, therefore, from time to time we may forward marketing material to you, or contact you by telephone.

Termination of this agreement

You, or we , may terminate our authority to act on your behalf at any time without penalty. Notice of this termination must be given in writing by first class post. It will be deemed to be recived 2 business days after being posted.

Any business currently being completed will be completed unless we receive your instructions to the contrary.

Any fees outstanding at the date of termination will be due within four weeks of the termination date.

Law

These Terms of Business are governed and shall be construed in accordance with English law and the parties shall submit to the exclusive jurisdiction of the English Courts. 

 

 

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